Casino / Sports
bets3 collects and uses your personal information only to operate your account, process transactions through Nagad, Rocket and Bank Transfer, and keep your access secure. This policy tells you exactly what we collect, why we keep it, and what you can do about it — with access depending on your local law and eligible region.
When you open an account on bets3, we collect the information you submit during registration — your name, contact details and wallet identifiers such as your Nagad or Rocket number — along with records of your activity on the site. We also collect device and browser data automatically when you visit, including IP address, session tokens and page interaction data. This information lets us verify your identity, process your deposits and withdrawals via Bank Transfer or mobile wallet, and detect unusual activity on your account. We do not sell your personal data to third parties for marketing purposes. Data shared with payment processors like Nagad and Rocket is limited to what those services need to complete your transaction; it is governed by their own published policies as well as ours. Cookies and similar tracking tools are used to keep your session active, remember your device and improve how the mobile interface responds on return visits. You can manage cookie preferences through your browser settings. Your continued use of bets3 confirms you have read this policy, subject always to your local law and the eligible regions in which this service is available.
Not every part of your interaction with bets3 falls under this single policy document. Some areas — particularly third-party payment rails and external links — are handled by separate policies. This section maps what is and is not covered so you know where to look.
Your login credentials, session behaviour and registered device data are covered fully by this policy. We store only what is necessary to keep your account accessible and secure across your phone and browser.
Deposit and withdrawal records processed through Nagad, Rocket or Bank Transfer are logged on our side and covered here. The payment provider's own policy governs data held within their network — we cannot speak to that separately.
Your browsing of game lobbies, promotional pages and sport category pages on bets3 is tracked via session cookies covered by this policy. We use this data to improve navigation, not to build external profiles.
Links leaving bets3, third-party game studios and external customer verification tools operate under their own terms. Once you leave our domain, this policy no longer applies and you should review the relevant third-party notice.
You have practical choices about the personal information we hold. You can ask us to show you what data we have linked to your account — including your registered mobile wallet identifiers and transaction history. If any detail is wrong, such as a mismatched Nagad number or an outdated Bank Transfer reference, you can request a correction through your account settings or by contacting support directly. If you want to close your account and ask us to remove your data, we will process that request in line with our retention obligations, which may require us to keep certain transaction records for a minimum period under applicable rules. For any data question that your account settings page does not resolve, the support route listed in the contact section of this page is your direct path. Availability of these rights depends on your local law and the eligible region in which you access the service.
Open the account page after login to see your registered details, linked wallet numbers and recent activity. If something looks incorrect, note the specific field before contacting support.
Submit a correction request through the account settings area or via the support contact route below. Include your registered mobile number and the detail you need changed so we can locate the right record.
If you are unsure what data we hold or why, send a specific question to our support channel. We will respond with a plain explanation tied to your account rather than a generic policy excerpt.
You can ask us to close your account and delete personal data we are not required to retain. Contact support with your account identifier and the specific removal request; we will confirm the outcome in writing.
If you have a question about this privacy policy, want to review the data linked to your account, or need to raise a concern about how your information is handled, the routes below are the ones we publish for Bangladesh. Use the channel that suits how you work; each route goes to the same team handling account and data queries.
The live chat icon in the lower corner of bets3 connects you directly to our support team. Use this for account-specific data questions where you want a fast written response.
Send your privacy or data request to the support email address shown in the Contact section of the site. Include your registered mobile number or wallet reference so we can identify your account quickly.
The Help section accessible after login contains a data and privacy category. You can submit a formal data request from there without needing to contact support separately.
Knowing what we actually do with your data is more useful than reading vague assurances. Here are the four areas that affect your account most directly — each one grounded in how the platform operates rather than how we'd like to describe it.
We keep account records and transaction logs for as long as your account is active and for a period after closure required by applicable rules. You can ask what we hold and when it is scheduled for deletion by contacting support with your account reference.
Session cookies keep you logged in across pages and remember your device on return visits. Analytics cookies track which sections of the site you open — not your personal identity. You can block non-essential cookies in your browser without losing account access.
Your login credentials and linked wallet details — including Nagad or Rocket numbers — are stored with access controls that limit who on our team can read them. We do not display your full wallet number in any account-facing screen.
When this policy changes in a material way, we post a notice on the site. Continued use of bets3 after a posted update means you have had the opportunity to review the revised terms. Check this page if you are unsure whether the version you read earlier is current.
These are the questions we see most often from Bangladesh about how bets3 handles personal data, what rights you have and how to act on them. If your question is not here, the support routes in the contact section above are your next step.
We collect your name, contact details and the mobile wallet identifier you use — such as a Nagad or Rocket number — along with the details you enter during identity verification. We also collect device and session data automatically when you visit the site.
We share data only with the payment processors needed to complete your transactions — Nagad, Rocket or Bank Transfer partners — and only the minimum required. We do not sell your personal information to advertisers or unrelated third parties.
Log in and open the account page to view your registered details and transaction history. For a broader data summary, submit a request through the Help section or contact our support team with your account reference number.
Yes. Send a deletion request through live chat or the support email shown on the site. We will process it in line with our retention rules, which may require keeping certain transaction records for a minimum period under applicable rules in your eligible region.
Session cookies keep your login active and remember your device. Analytics cookies track page visits to improve navigation. You can block non-essential cookies in your browser settings; this will not prevent you from logging in or using your account.
We post a notice on the site when a material change is made. Check this page for the current version at any time. Continuing to use bets3 after a posted notice means you have had the opportunity to review the updated policy.