Casino / Sports
These Terms & Conditions set out how your bets3 account works, what you agree to when you use our platform, and how we handle your access. Availability depends on your local law and eligible region — please read these terms carefully before opening or continuing to use your account.
By accessing your bets3 account, you confirm that you have read and accepted these Terms & Conditions in full. Your use of this platform is subject to your local law and the eligible regions we support. We reserve the right to update these terms; when we do, we will note the revision date at the top of this page and your continued account use constitutes acceptance of the updated version. These terms apply to every part of the platform you access through your account — the games lobby, sports markets, your account wallet, and any transaction you initiate using Nagad, Rocket, or Bank Transfer. Each payment method carries its own processing flow, and the limits and steps shown in your account wallet at the time of the transaction are the ones that apply. We do not accept account registrations or fund transfers where local law prohibits such activity. If your access changes due to a legal or regulatory update in your region, we will contact you using the details on your account. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. Any unauthorised access should be reported to our support team through the contact routes listed on this page.
Understanding what falls inside and outside this policy helps you know where to look when a question comes up. The four areas below map out the boundaries clearly.
These terms fully govern how your bets3 account is created, used, suspended, or closed. This includes login credentials, session activity, and your obligation to keep account details accurate and up to date at all times.
Any deposit or withdrawal you make — whether via Nagad, Rocket, or Bank Transfer — is covered by these terms. Transaction limits, processing steps, and verification requirements are shown in your account wallet at the time of each transaction.
The games lobby, sports markets, promotional notices, and all other content published on this platform are covered by these terms. We may update content without prior notice, and older versions are superseded as soon as a revision is published.
Services operated by external providers — including payment processors and network operators — are governed by their own terms. We are not responsible for delays, fees, or restrictions imposed by third parties outside our platform.
These Terms & Conditions give you specific practical options. You can request a copy of your account transaction history at any time by opening the history section inside your signed-in account area — all records are listed there by date and payment method. If any account detail is incorrect — your name, contact number, or payment method entry — you can update it directly in the account settings page; some changes may require identity verification as shown in the on-screen instructions. If you believe a transaction has been processed incorrectly, raise it through our support contact routes before the review window shown in your account closes. You can ask us a question about these terms at any time using live chat or our support email. We will respond using the contact details on your account. You also have the right to request account closure; the steps for that are in the account settings section, and any remaining wallet balance will be handled according to the withdrawal process shown there.
Open the transaction history section in your signed-in account to see a full dated log of deposits and withdrawals, including the payment method used for each entry.
Update your contact number, payment method, or personal details in account settings. Changes that affect identity verification will prompt you through the steps shown on screen.
Contact support through live chat or email if a transaction does not match your records. Use the contact routes on this page and include the transaction date and method for a faster review.
Account closure is available through the settings page. Submit the request there and follow the on-screen steps; any wallet balance will go through the standard withdrawal process before closure completes.
If you have a question about these Terms & Conditions or need to act on any of your account rights, use the contact routes published on the site. We do not invent response times here — the current status of each channel is shown in the support section of your account.
Open live chat from the support section of your signed-in account for questions about these terms or your account status.
Send a written query about these terms, a transaction dispute, or an account closure request to our support email listed in the contact section of the site.
The help section inside your account covers common terms and policy questions with step-by-step answers you can follow on any device.
We take your account security and data handling seriously. Here is how each area works under these terms and what you can do if something needs to change.
We retain account data for as long as your account is active and for the period required by applicable regulations after closure. You can ask what data we hold by contacting support through the routes on this page.
Our platform uses cookies to maintain your session and support account continuity across devices. You can review or adjust cookie settings through your browser; some features require session cookies to work correctly.
Your account is protected by your login credentials. Keep your password private and do not share session access. If you suspect unauthorised use, contact support immediately using the live chat or email route listed here.
To update your data, correct information, or request removal where permitted, contact support with your account details. We will confirm the steps and any verification required based on your request type.
These questions come up regularly when reading the Terms & Conditions. If yours is not here, contact support through the routes listed on this page.
Yes. These terms cover every transaction on your account, including those made via Nagad, Rocket, and Bank Transfer. The specific limits and steps for each method are shown inside your account wallet at the time of the transaction.
If your region's legal status changes, we will contact you using the details on your account. Access and wallet functions depend on your local law and the eligible regions we support at any given time — we cannot guarantee continued access where local law does not permit it.
Open the transaction history section inside your signed-in account. All deposits and withdrawals are listed there by date and payment method. You do not need to contact support for a standard history download — it is available directly in your account.
Yes. Go to account settings to update your contact number, payment method, or personal details. Some changes will prompt an identity verification step as shown on screen. If a field is not editable yourself, raise it with support through live chat or email.
We note the revision date at the top of the Terms & Conditions page each time we make a change. Your continued use of the platform after a revision is published counts as acceptance of the updated version. Check this page periodically to stay current.
Contact support before the review window shown in your account closes. Include the transaction date and the payment method — for example, Nagad or Bank Transfer — so the support team can locate the record quickly and begin the review process.